Women's
KID'S
OUTLET
warranty
1 YEAR WARRANTY
If within one year your Hunters Element product is found to have a manufacturer fault in any way, we will repair or replace it for free!
LIFETIME EXTENDED WARRANTY
We are so confident in the quality of our gear that if at any point in its life your Hunters Element kit gets damaged, we'll sort you out. If you've torn it on an antler, punctured it with a thorn or crushed a zip between rocks, we'll repair it (if we can) for a small fee. Some jobs are easier than others though, so you should check out our Product Care Guide to get the best life out of your gear.
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Manufacturer faults; faults in stitching, material or manufacturer workmanship in gear that has been used for the intended purpose and given the proper care.
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- Wear and tear
- Improper use or care
- Torn holes
- Damage from rocks, sharp objects such as branches, thorns, barbed wire, knives or chemicals
- Gear that has not been used for its intended purpose
- Improper use or care of zips
- Gear that is returned dirty - that’ll be sent back to you at your own cost
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Yes, it does. Any gear returned dirty will not be accepted will be returned to you at your own cost.
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Please use our Contact Us page to notify us of the issue, including pics of the fault and proof of purchase.
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Please use our Contact Us page to notify us of the issue, including pics of the fault and proof of purchase.
Our customer care team will then assess your issue and be in touch with next steps.
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